Privacy Policy

Effective Date: 1st June 2023

At Finvax, we value the privacy of our users. In order to honor that trust, 'Finvax' adheres to ethical standards in gathering, using, and safeguarding any information you provide. Argent Finlearn Solutions LLP (operating under the brand name Finvax), is a leading edtech company, incorporated in India, for imparting learning. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using Finvax, you agree to the terms and practices described in this Privacy Policy.

Information We Collect

1.1. Personal Information: When you sign up or interact with our website, we may collect personal information, including but not limited to your name, email address, age, and payment information (if applicable).

1.2. Usage Information: We may collect non-personal information about your use of the website, such as your IP address, browser type, device information, and website activity. This information helps us analyze and improve our services.

Use of Information

2.1. We use the collected information to:

1. Provide and improve our services, including personalized content and recommendations.
2. Communicate with you regarding your account, courses, and customer support.
3. Process payments, if applicable, and fulfill your purchase orders.
4. Understand user preferences, trends, and interests to enhance the user experience.
5. Comply with legal obligations and enforce our Terms and Conditions.

Data Retention

3.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

3.2. If you would like your personal information to be deleted from our records, please contact us.

Information Sharing

4.1. We may share your personal information with:

1. Third-party service providers who assist us in operating our website and providing our services (e.g., hosting providers, payment processors, and customer support).
2. Law enforcement agencies, government authorities, or other third parties if required by law or to protect our rights, safety, or property, or the rights, safety, or property of others.
3. Other users within our online community, such as instructors or students, in connection with your participation in course activities (e.g., discussion forums, group projects).

Data Security

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5.2. You are responsible for maintaining the confidentiality of your account credentials and should not share them with others.

Third-Party Links and Services

6.1. Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services, and we encourage you to review their respective privacy policies.

6.2. We are not responsible for the practices or content of any linked websites or services.

Children's Privacy

7.1. We do not knowingly collect personal information from children under the age of 18 without verifiable parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

Your Rights

8.1. You have the right to:

1. Access and request a copy of your personal information that we hold.
2. Rectify any inaccurate or incomplete personal information we have about you.
3. Object to the processing of your personal information, except where we have legitimate grounds to continue.
4. Request the erasure of your personal information, subject to legal and contractual obligations.
5. Withdraw your consent at any time.